Effective Date: April 19, 2023
This Privacy Policy explains how Old Town Trading Ltd (“we,” “us,” or “our”), the operator of aykiz.co.uk (“Website”), collects, uses, and discloses your personal information in compliance with the General Data Protection Regulation (GDPR). This policy applies to all users (“you” or “your”) of our Website and services.
Please read this Privacy Policy carefully before using our Website. By accessing or using our Website, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect personal information from you in the following ways:
a. Information you provide to us: We collect information that you voluntarily provide to us when you register for an account, place an order, or contact us via email, phone, or other means. This information may include your name, email address, phone number, company name, VAT number, billing and shipping addresses, and payment information.
b. Information collected automatically: When you visit our Website, we may collect information about your use of our services, including your IP address, browser type, operating system, access times, and referring website addresses. We may use cookies or similar technologies to collect this information.
2. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
a. Performance of a contract: Processing your personal data is necessary for fulfilling orders, providing services, and managing your account.
b. Legitimate interest: We have a legitimate interest in improving our Website, analyzing usage patterns, customizing your experience, and communicating with you about our products and services.
c. Compliance with legal obligations: We process your personal data to comply with legal or regulatory requirements, such as tax and financial reporting.
3. How We Use Your Information
We use the personal information we collect for various purposes, including:
a. To provide our services: We use your information to fulfill orders, process payments, deliver products and services, and manage your account.
b. To improve our Website: We use your information to analyze usage patterns, monitor and improve the performance and functionality of our Website, and customize your experience.
c. To communicate with you: We use your information to respond to your inquiries, send you updates, and provide promotional communications about our products and services.
d. To comply with legal obligations: We use your information to comply with legal or regulatory requirements, such as tax and financial reporting, or to protect our rights and interests.
4. How We Share Your Information
We may share your personal information with:
a. Service providers: We share your information with third-party service providers that help us provide and maintain our Website, such as payment processors, shipping partners, and customer support providers.
b. Legal and regulatory requirements: We may disclose your information if required by law, regulation, or court order, or in response to a valid request by a public authority.
c. Business transfers: In the event of a merger, acquisition, or other business restructuring, we may share your information with the relevant parties involved, subject to confidentiality obligations.
5. International Data Transfers
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA), where data protection laws may be less stringent than those in the EEA. In such cases, we will implement appropriate safeguards to protect your personal information, such as standard contractual clauses or relying on Privacy Shield certification.
6. Your Rights and Choices
Under the GDPR, you have certain rights regarding your personal information, including:
a. Access: You can request access to your personal information held by us.
b. Correction: You can request corrections or updates to your personal
information if it is inaccurate or incomplete.
c. Deletion: You can request the deletion of your personal information, subject to certain exceptions.
d. Object or restrict processing: In certain circumstances, you can object to or request the restriction of the processing of your personal information.
e. Data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format, and have it transferred to another data controller where feasible.
f. Withdraw consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.
g. Lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.
To exercise any of these rights, please contact us using the contact information provided below.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your personal data will be deleted or anonymized.
8. Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
9. Third-Party Websites
Our Website may contain links to other websites that are not operated by us. This Privacy Policy does not apply to these third-party websites, and we are not responsible for their content or privacy practices. We recommend that you review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our Website is intended for use by businesses and is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review our Privacy Policy periodically to stay informed about our privacy practices.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Old Town Trading Ltd
Unit 5e RCM Business Centre, Ossett, England, WF5 9ND
Email: privacy@aykiz.co.uk
By using our Website, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.